1. House Smart Technologies respects your privacy

  1. House Smart Technologies Ltd respects your privacy and understands that the processing and security of your personal data is important to you. Please review the full Privacy Policy below for more complete details on how we collect, use, share, and protect your personal data, as well as the choices you have regarding our use and sharing of your personal data, along with other important considerations.
  2. This Privacy Policy explains House Smart Technologies's practices regarding the processing (such as the collection, use, storage, copy or disclosure) of your personal data received:

    1. Through our website http://www.housesmarttech.com ("Website"), email, and other written or in person communications;
    2. In the context of relations with customers, end-users, distributors, suppliers, contractors, agents or representatives; and
    3. In the normal course of any other potential business relationship.

2. Privacy and data protection

  1. "Personal Data" means any information that identifies, or can be used to identify, an individual.
  2. "Data Protection Law" means any and/or all laws, rules, directives and regulations, for the Cayman Islands, pertaining to the protection of personal data.

3. When do we collect your personal data?

  1. House Smart Technologies may collect your personal data when you communicate with us by phone, e-mail, the Website or otherwise, in the context of:
    1. Browsing our Website or visiting our social media sites;
    2. Corresponding with House Smart Technologies;
    3. Visiting our offices or facilities;
    4. Requesting information, support, service, materials, assistance or other inquiries;
    5. Subscribing to a newsletter or other mailing list;
    6. Exchanging business cards;
    7. Completing Website contact forms, questionnaires, surveys, or contest entry forms or otherwise participating in these activities;
    8. Engaging in commercial relationships or other collaboration;
    9. Ordering or registering products purchased through House Smart Technologies;
    10. Creating or registering an account;
    11. Uploading or downloading files; or
    12. Verification of your identity as a data subject.

4. Which types of personal data are processed by us?

  1. House Smart Technologies may process the following personal data:
    1. Name, surname, title, company, email address, phone number (mobile and landline), address, signature and other contact information;
    2. IP addresses;
    3. Location data;
    4. Cookie ID;
    5. Language;
    6. Personal preferences regarding communications and/or products and services;
    7. Financial details (e.g. payment information, bank account number, and credit information);
    8. Personal data regarding projects using House Smart Technologies products and services;
    9. Personal data provided in your submissions, responses and feedback; and
    10. Personal data regarding your interactions with House Smart Technologies, including your use of the Website and of House Smart Technologies's products or services.
  2. House Smart Technologies does not collect any sensitive personal data, such as racial or ethnic origin; political opinions; religious or philosophical beliefs; genetic characteristics; health information; sexual preferences; information about children; criminal convictions; or biometric data, and we explicitly ask that you not to provide us with such data in your responses or feedback to us.

5. How do we use your personal data?

  • In order to better manage our own business needs and to better communicate with you, we may collect, analyze, use and otherwise process your personal data for the following purposes:
    1. To respond to your inquiries, questions and other requests;
    2. To optimize and manage the quality and content of our Website, including the ability to personalize and secure your Website experience (see 'use of cookies' below);
    3. To provide you with marketing, advertising, promotions, programs, offers and other opportunities; including newsletters, information on products and services, subscriptions, training, updates and direct marketing, which may be targeted, based on your communication preferences (you have the right to stop this direct marketing activity at any time);
    4. To conduct customer satisfaction studies, surveys and other market research;
    5. To manage our events and activities, and invite you to events;
    6. To create promotional materials, including videos, photos, articles, case studies, newsletters and other materials regarding projects or events;
    7. To provide products, services, training, technical support, customer service and other assistance;
    8. To manage and perform our agreements and obligations;
    9. To respond to and follow up on business leads, opportunities, and contacts;
    10. To process payments, orders, invoicing, returns, collection and other requests;
    11. To provide pricing, quotations and custom configurations of our products and services;
    12. To evaluate, troubleshoot, analyze and improve the use, functionality, features, and performance of our products, services, training, technical support and customer service;
    13. To gather, analyze and maintain configuration and backup data regarding our products and services;
    14. To facilitate planning, analytics, forecasting and reporting regarding our products and services;
    15. To use for our internal business operations and processes, including business and financial recordkeeping, data management and business continuity; and
    16. To meet our legal and regulatory obligations.
  • House Smart Technologies does not engage in solely automated processing of personal data for the making of significant decisions concerning data subjects.

6. Which legal basis applies to our processing of your personal data?

  • We would typically rely on the following lawfull bases for processing of your personal data for the purposes mentioned above:
    1. Processing is necessary for the performance of a contract between you and us or in order to take all pre-contractual steps;
    2. Processing is necessary for our legitimate interests (including the operation of our business in a commercially sound and optimal way, defending legal claims, fraud prevention, network and information security, marketing of our products/services, etc.). When carrying out this type of processing, we strive to strike a balance between our legitimate interests and respect for your privacy;
    3. You have given your consent to the processing (e.g. in case of direct marketing and for the processing of analytic cookies); or
    4. Processing is necessary for us to comply with our legal obligations.

7. To whom do we disclose your personal data?

  1. House Smart Technologies may disclose your personal data to yourself, to House Smart Technologies affiliates or to third parties, such as payment providers, software providers, cloud partners, financial institutions, insurance companies, legal services, or certain other service providers or partners that House Smart Technologies has a strategic relationship with, in order to fulfill our relationship with you in the most effective way.
  2. House Smart Technologies will not disclose to third parties any personal data you submit for purposes other than those described in this Privacy Policy. If, in the future, we intend to disclose your personal data to third parties for any purpose other than those described in this Privacy Policy we shall inform you thereof in advance and ask your consent if required.
  3. Notwithstanding the foregoing, House Smart Technologies will disclose your personal data to a third party (such as competent authorities) if required to do so by law, during a legal proceeding, or if, in good faith, House Smart Technologies believes that such action is necessary to comply with certain laws, rules or regulations.
  4. If we engage a third party to process personal data on our behalf, we will ensure that there is a written agreement in place with contractual terms that provide for appropriate data protection and confidentiality. Similarly, if we transfer personal data outside of the Cayman Islands e.g. to business affiliates or partners or in connection with IT services outsourcing, we will ensure that Data Protection Act provisions are observed concerning any such transfers so that an adequate and appropriate level of data protection is achieved.

8. How do we secure your personal data?

  1. We use a variety of security technologies and precautions to help protect your personal data from loss, theft, misuse and unauthorized access, in accordance with industry standards. To protect any personal data stored on House Smart Technologies servers or cloud-based storage, we regularly monitor our systems for vulnerabilities or attacks, and implement up to date information security measures.
  2. Access to personal data that is processed by House Smart Technologies is limited only to those of its employees, contractors and affiliated organizations that need to know that information in order to process it on House Smart Technologies's behalf, in accordance with this Privacy Policy, and that have agreed not to disclose it to others.

9. How long do we retain your personal data?

  • Unless a longer retention period is required by law, House Smart Technologies will retain your personal data for as long as needed to fulfil the relevant purposes described in this Privacy Policy. Typically, the outside retention period is 7 years after the end of our contract with you.

10. Use of Cookies

  1. House Smart Technologies uses cookies on our Website, both to enable the site to work properly, and to enhance your experience while visiting our Website. Cookie file(s), which are stored on the hard drive of your computer, enable us to obtain information about your usage of our Website, and to measure and improve the performance of our Website. Cookies enable you to store your preferences, in order to enable our Website to recognize these preferences when you browse our Website.
  2. You may refuse to accept cookies by activating the setting on your browser which allows you to refuse cookies. However, if you select this setting you may not be able to access certain sections or features of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies to your computer whenever you log on to our Website.
  3. When you visit our Website for the first time you will be provided with a link to this cookie policy and will have the opportunity to change your browser settings to refuse cookies. By continuing to browse our website without changing your settings, you agree to our use of cookies as explained in this policy.
  4. Google Analytics. We use industry standard web analytics to track visits to our sites, namely those provided by Google Analytics. The information generated by the cookies about your use of our Website (including your IP address) will be transmitted to and stored by Google Analytics on their servers and is handled in accordance with Google's Privacy Policy which can be accessed at the following link: https://policies.google.com/privacy.

11. Third party links on our website

  • The Website contains links to other websites. House Smart Technologies is not responsible for the privacy policy of other websites, or the manner in which they store, use or distribute information. House Smart Technologies encourages you to review the privacy policy of any website you may visit.

12. What are your rights and how can you exercise them?

  1. A data subject has the right to be informed about our processing of personal data (which we are responding to by the provision of this notice). In addition, you have the following rights subject to any applicable exceptions under the Data Protection Law,
    1. the right to request access
    2. the right to rectification,
    3. the right to stop or restrict processing,
    4. the right to stop direct marketing,
    5. rights in relation to automated decision-making,
    6. the right to file a complaint with the Ombudsman if you consider that your personal data has not processed in compliance with the Data Protection Act, and
    7. the right to seek compensation for damage suffered as a result of a contravention of the Data Protection Act by a data controller.
  2. If processing is based solely on your consent, you also have the right to withdraw your consent at any time, without prejudice to the lawfulness of processing prior to withdrawal.
  3. Please feel free to use the contact information listed below if you wish to exercise the above rights or if you have any additional questions regarding your personal data and we will do our best to assist you.
  4. If we are unable to resolve an inquiry or request, where applicable, you may have the right to lodge a complaint with the Office of the Ombudsman, who is the local data protection authority. The Ombudsman may be contacted at:
    • Visit: 5th Floor, Anderson Square, 64 Shedden Road, George Town, Grand Cayman
    • Mail: PO Box 2252, Grand Cayman KY1-1107, CAYMAN ISLANDS
    • Email: info@ombudsman.ky
    • Call: +1 345 946 6283
  5. The Ombudsman provides a complaint form that may be accessed from www.ombudsman.ky/data-protection

13. Stay informed of changes in our Privacy Policy

We invite you to always consult the latest version of this policy, posted at http://www.housesmarttech.com/privacy.htm.